Pain Points The Team Your Control Pricing ES Activate your property
AI-Powered Hospitality Platform

While you sleep, your competitors respond in 8 seconds. Host Help is the AI operations team that serves, coordinates, and sells, so your property is never alone.

Agent team dashboard: 7 specialized AI agents running your property from one platform
500+
Conversations managed
8s
Response time
$0
To get started
24/7
Total availability
THIS IS HOW IT FEELS

Your property runs. You live.

Two perspectives. One system that works without you.

The host

Saturday 10 AM. You are at the pool. Your phone buzzes: "3 check-ins today. $847 USD in revenue. 12/12 tasks completed. 0 incidents." You smile and keep swimming.

3 check-ins today $847 USD 12/12 tasks 0 incidents

The guest

Arrived at 3 PM. The chatbot already sent directions, the door code, and today's recommendations. From bed, she orders a latte from Cafe Hangar. 8 minutes later, it is there.

Auto pre-arrival Cafe orders AI itinerary 24/7 in any language

Integrated with the tools you already use

airbnb Booking.com WhatsApp Google Instagram nequi Bancolombia alegra siigo Claude AI DIAN airbnb Booking.com WhatsApp Google Instagram nequi Bancolombia alegra siigo Claude AI DIAN
THE HOST'S PAIN POINTS

The problems that keep you up at night

Every property owner in Colombia knows them by heart.

No guest service team

You answer WhatsApp, Booking, and Airbnb at midnight, on Sundays, on vacation. There is no rest because the operation never stops.

Host Help serves your guests 24/7

OTA dependency

Airbnb and Booking charge up to 20% commission. You do not own your guest data. You have no direct channel to sell on your own.

Your own property website + commission-free direct channel

Invisible tax compliance

RNT, TRA, DIAN, SIRE, they expire without warning. One inspection or fine can shut down your property overnight.

SIRE, TRA, and RNT managed automatically

Operations without control

Tasks over WhatsApp, verbal orders, unrecorded incidents. Without a central system, everything depends on your memory and availability.

Operations center: tasks, orders, purchasing, incidents and gamification

Zero digital presence

Old photos on Airbnb, no website, outdated social media, no brand. When guests search for your property, they cannot find you.

Your own automated mini marketing agency

Manual pre/post-trip

You have to remember to send arrival instructions, access codes, review invitations. If you forget, the guest arrives lost and confused.

Complete automated journey for every guest
YOUR TEAM

A full team. One dashboard. Zero sleepless nights.

You do not hire employees. You activate specialists who already know how to do their job and coordinate with each other.

LEAD AGENT

Your 24/7 concierge — with your name, your voice, your soul

Each property has its own identity. Your concierge is not a generic bot or a borrowed brand — it carries the name you choose, the personality you design, and the story of your place. It knows your property like no one else, orchestrates the entire team, and never sleeps.

At Cabaña Sancibrian, the concierge is named Capitán DD, a retired pilot with an adventurous spirit. At your property it could be Marina, Luna, Santiago, Nana — whatever connects with your brand and your guests.

  • You choose the agent's name, personality, tone, and language
  • Creates bookings from the conversation with confirmation codes
  • Takes cafe orders with real prices from your catalog
  • Recognizes your family and partners, applies discounts automatically
  • Multilingual: Spanish, English, Portuguese, French, and German with automatic detection
  • Accessible via QR without needing a website
Live example — Cabaña Sancibrian, Sapzurro, Chocó
Capitán DD
Sancibrian's concierge
Today, 2:47 PM
Hi! I am arriving tomorrow at 3pm, how do I get there from Capurgana?
Welcome! From Capurgana, take a boat to Sapzurro (15 min, ~$25,000 COP). When you arrive at the dock, walk 5 minutes along the trail. The cabin is on your right. I will send you the exact location.
Perfect! Can I order breakfast?
Of course! Cafe Hangar opens at 7 AM. I can show you the menu. The pancakes with fruit are the most popular. Want me to reserve breakfast for tomorrow?
Yes please! Pancakes for 2 at 8am
Done! Breakfast confirmed: 2x Pancakes with fruit, tomorrow 8:00 AM. Confirmation code: #PCK-0847. Anything else?
OPERATIONS

Maintenance, staff, and gamification

Cleaning, inspection, and setup tasks are created automatically with every check-in and checkout. Your team competes for bonuses and gets evaluated by AI.

  • Automatic tasks created for each booking
  • 4-digit PIN for each staff member
  • Mandatory photo evidence per task
  • AI coaching and performance bonuses
  • Complete guest journey: pre-trip, AI itinerary, post-trip
  • Legal compliance: SIRE, TRA, and RNT with automatic alerts
Task board and operations from mobile phone
MARKETING

Your own mini marketing agency

Market intelligence, video generation, social media posts, Meta and Google ads. All automated from your dashboard.

  • 10+ market intelligence sections
  • Rankings with real competitors scraped from OTAs
  • Video generation in 3 formats
  • Automatic posts and replies on social media
  • KPIs, PAR, and trend charts
  • Quarterly strategy with action plan
Marketing Intelligence: competitive analysis, property ranking, strengths and improvement areas with key insight
CAFE AND PRODUCTS

Catalog, orders, and invoicing

Editable catalog with prices and add-ons. The agent checks in real time to take orders with exact prices. Everything reaches staff automatically.

  • Editable catalog with categories, add-ons, and real-time pricing
  • Orders reach staff without calls or messages
  • Breakfast pre-ordering by stay
  • 19% IVA included with foreigner exemption
  • Account statement presented at checkout
Cafe products catalog with daily orders, balance, payment methods and breakdown by customer type
PURCHASING AND INVENTORY

Stock always ready. Automatic purchasing.

The agent monitors inventory in real time, predicts stockouts by season and occupancy, and coordinates purchase orders with your approved suppliers, synchronized with kitchen, laundry, and amenities across the property.

  • Real-time stock: kitchen, bathrooms, laundry, amenities
  • Stockout prediction based on occupancy and season
  • Automatic one-click orders to approved suppliers
  • Cafe ingredients synchronized with active recipes
  • Price comparison across suppliers with historical data
  • Instant alerts to staff and manager for critical products
Host Help dashboard: overview with bookings, occupancy, revenue, ratings and concierge copilot
AUTONOMY + CONTROL

You decide. The AI executes.

The agents act on their own for routine work. You get alerts for what matters. The operation never stops, and you never burn out.

They operate on their own for routine work

  • 24/7 guest inquiries via chat or QR
  • Cafe orders reach staff automatically
  • Tasks are created with every check-in and checkout
  • Automatic pre-trip and post-trip communications
  • AI-powered team performance evaluation

They alert you when it matters

  • Incidents or unusual situations
  • Pending or irregular payments
  • Expiring registrations and licenses
  • Pricing decisions that need your approval
  • Guests who need personal attention

Your dashboard equals total control

  • Photo evidence for every completed task
  • AI coaching for your staff with bonus goals
  • Real-time editable product catalog
  • QR codes for direct staff and guest access
  • You always have the final word
OUR STORY

Born from real pain. Built from Sapzurro.

Host Help was not born in a Silicon Valley lab. It was born in a wooden cabin in Sapzurro, Choco, one of the most remote places in Colombia. No stable signal, no reliable local staff, no way to be there in person.

I am Alejandro. I live in Medellin and own a property deep in the Darien jungle. Every day was the same: answering WhatsApp between meetings, coordinating cleaning by phone, chasing payments, checking if tasks got done, trying to create social media content, filing tax reports. All remote, all manual.

I could not hire a team of 10 people. But I needed one. So I built it.

Host Help is the team I wish I had from day one. Every feature you see exists because I needed it. Every automation solves a problem I lived through. Real operations, battle-tested in the toughest conditions.

If it works for me, managing a cabin in the Darien jungle from Medellin, with no team, no stable signal, it works for any property owner. I am sure you are going through the same thing.

-- Alejandro Dominguez, Founder of Host Help and owner of Cabana Sancibrian
700km
Medellin to Sapzurro
24/7
Operations without presence
1
Owner, zero employees
7
AI agents working
PRICING

Start free. Grow when you are ready.

30 days free on any plan. No credit card. No commitment.

Starter
$99/mo USD
Your property, always open. AI chatbot + bookings + website.
Try 30 days free
1 property
24/7 AI chatbot (web + WhatsApp)
Editable knowledge base
Bookings + calendar
RNT/SIRE compliance
Generated property website
No booking commission
Growth
$179/mo USD
Premium guest experience. Pre-trip, itineraries, invoicing.
Try 30 days free
Up to 3 properties
Everything in Starter included
Pre-trip + AI itineraries
Post-trip + reviews
Cafe/products + orders
Custom domain
Best value
Supreme
$449/mo USD
Your own full marketing agency. Market intelligence, videos, strategy.
Try 30 days free
Up to 10 properties
Everything in Pro included
Market Intelligence (10 sections)
Rankings with real competitors (OTA)
Video generator (3 formats)
KPIs + PAR + trend charts
Quarterly strategy with action plan

Your property deserves a team that never sleeps

Activate your team today. No credit card. Setup in under 5 minutes.

Activate your property, it is free

No commitments. Cancel anytime.

Host Help
Host Help Advisor
Online now